![]() ![]() This module explores customer service features in Microsoft Dynamics NAV 2013, which include the substitution of one item with another, item cross reference, and nonstock items. This module explores Microsoft Dynamics NAV pricing and discount features. This module examines the setup of and transactions in Sales Order Management, including blanket sales orders, sales order shipments, drop shipments, and prepayments. The intended audience includes individuals wanting to learn the basic features and to develop a working knowledge of the typical day-to-day procedures required to effectively use Microsoft Dynamics NAV Trade. ![]() Requisition management will be covered, as well as returns management and customer service features. ![]() Students will learn how to manage sales and purchase transactions, including prices and discounts, item charges and order promising. This two-day instructor-led training (ILT) course provides students with the knowledge and skills to handle the purchase, sale, and return of inventory. ![]()
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